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Home My WebLink AboutOrder form-Police advance configuration 1 KRONOS® ORDER FORM Quote #: 383002 - 1 Order Type: Upgrade US Expires: 27 -SEP -2013 Date: 28 -AUG -2013 Prepared By: DeWitt, Jessica Lee Page: 1/2 Bill To: Attn:AMY DEERING Ship To: Attn:AMY DEERING JEFFERSONVILLE POLICE JEFFERSONVILLE POLICE 500 QUARTERMASTER COURT, SUITE 135 500 QUARTERMASTER COURT, SUITE 135 JEFFERSONVILLE JEFFERSONVILLE IN 47130 IN 47130 United States United States Solution ID: 6113286 Contact: Amy Deering Email: adeering @cityofjeff.net Payment Terms: N30 FOB: Shipping Point Currency: USD Ship Method: Customer PO Number: Freight Term: Prepay & Add Order Notes: Contact Information: Amy Deering 812 - 285 -6400 adeering@cityofjeff.net This order is subject to the terms and conditions of that certain Sales, Software License and Services Agreement between Kronos and Customer dated 5- 22 -13. PROFESSIONAL SERVICES / EDUCATIONAL SERVICES Item Quantity Unit Price Total Price PROFESSIONAL SERVICES - ADVANCED CONFIGURATION TELESTAFF 94 Hours $125.00 $11,750.00 Solution Consultant 94 Hours $125.00 Total Price $11,750.00 QUOTE SUMMARY Description Total Price Subtotal $11,750.00 Deposit ($0.00) Tax $0.00 Grand Total $11,750.00 Kronos 1 Time & Attendance • Scheduling • Absence Management • HR & Payroll • Hiring • Labor Analytics Kronos Incorporated 297 Billerica Road Chelmsford, MA 01824 (800) 225 -1561 (978) 250 -9800 www.kronos.com ---,, CIKRONOS7 Quote#: 383002 - 1 Page: 2/2 JEFFERSONVILLE Pv ICE Kronos Incorporated Signature: Signature: K A. 1 Name: iv\\Ke., 00 Name: Title: lAa),V)i Title: Effective Date: 11 1 13 Effective Date: Invoice amount will reflect deposit received. All professional services are billed as delivered with a payment term of Net Upon Receipt. Unless otherwise indicated above, this order is subject to the attached terms and conditions which the customer acknowledges have been read. THIS ORDER IS SUBJECT TO APPLICABLE TAXES. THE TAX AMOUNT SHOWN ON THIS ORDER IS ONLY AN ESTIMATE. THE ACTUAL TAX AMOUNT TO BE PAID BY CUSTOMER WILL BE SHOWN ON CUSTOMER'S INVOICE. The JBoss® Enterprise Middleware components embedded in the Software are subject to the End User License Agreement found at http://www.redhat.com/licenses/jboss eula.html.Shipping and handling charges will be reflected on the final invoice. Kronos 1 Time & Attendance • Scheduling • Absence Management • HR & Payroll • Hiring • Labor Analytics Kronos Incorporated 297 Billerica Road Chelmsford, MA 01824 (800) 225-1561 (978) 250-9800 www.kronos.com 4KRONOS= 11L\ • Services Scope Statement Jeffersonville Police TeleStaff Solution Salesperson Jessica DeWitt Presales Consultant Expiration 09/27/2013 SPC /VRT Nadine Theriault Date Customer Jeffersonville Police File Name Control Jeffersonville Police Advance Name ID Configuration SSS nt082713 R2 PO Required Project Type Advanced Configuration (c) 2013, Kronos Incorporated. All rights reserved. Information within is subject to change without notice. CONFIDENTIAL — Not to be disclosed to third parties without specific written consent from Kronos. KRONOS' • 1 PROJECT DURATION, CHANGE CONTROL, DELIVERABLES AND RECOMMENDATIONS 1.1 PROJECT DURATION This Services Scope Statement (also known as the "SOW ") documents the agreement between Kronos Incorporated and Customer concerning the services to be performed by Kronos TeleStaff Solutions Group (TSG), including the deliverables, the cost of the project, the responsibility of each party and how the project will be managed. The TeleStaff remote implementation process leverages proven methods developed by TSG. • The Advanced phase is designed for customers who have had time to assess specific scheduling needs in a live production environment. Customer is trained to configure advanced staffing functionality and configures those rules during a training class at the TeleStaff training facility in Irvine, Ca. The duration of the advanced configuration training class depends on the customer's business need. The intent of this project is to execute the, Assess, Build, Test and Certify phases of this TeleStaff implementation. Number of Implementation Phases 1 Depending upon Customer's resource availability and project task capability, the duration of the project may need to be extended. This may increase the number of hours required for tasks that are performed on a weekly basis such as managing project communications, managing /updating project plans, facilitating project meetings and updating project status reports. 1.2 CHANGE CONTROL If the Scope of Services defined in this document or the budget of hours for Kronos services changes at any time during the course of this project, Kronos and Customer will review and adjust the scope and budget of services through standard Kronos change control procedures. Please review the Kronos Change Control Policy: http:// www. kronos. com/ professionalservicesengagementpolicies .aspx 1.3 ACCEPTANCE OF DELIVERABLES Deliverables will be considered accepted by Customer unless written notification from Customer of errors is provided within five (5) business days of receipt. If written notification of errors is received within five (5) business days after receipt of the deliverable, the deliverable owner will address the reported errors in a revised deliverable. Customer will then have an additional five (5) business days to report that all errors have been resolved by the revised deliverable. If written notification of unresolved errors is not received, the deliverable will be considered accepted by Customer. 1.4 ENGAGEMENT RECOMMENDATIONS Customer is responsible for standardizing and documenting business procedures and policy changes to support TeleStaff prior to TSG rules configuration. Customer's Project Team will attend appropriate Kronos training prior to and while participating in the implementation. Customer understands that Kronos recommends setup of both a PRODUCTION and TEST environment. Commitment from Customer's upper management is crucial to the success of the project. Kronos assumes Customer will assign a Project Executive Sponsor. The Executive Sponsor is responsible for implementing the necessary change management for Customer to embrace using TeleStaff and for ensuring the Project Team is appropriately staffed, made available and is executing their tasks according to the Project Plan. TeleStaff SSS Template R9 1 KRONOS INCORPORATED CONFIDENTIAL I Page 2 of 7 KRONOS • 2 PROJECT OBJECTIVES PLANNING AND MANAGEMENT 2.1 PROJECT OBJECTIVES Successfully implement the addition of Advance Configuration and Web Access to the existing TeleStaff system: 2.2 PROJECT PLANNING AND MANAGEMENT Customer Project Manager will partner with the Kronos Project Manager to align the desired project outcomes, producing key results related to the critical TeleStaff business needs. Customer Project Manager will assist the Kronos Project Manager by managing customer team member responsibilities as necessary for success in the overall implementation process; however, Kronos leads the team and the overall implementation process. This partnership depends upon Customer Project Manager leading by directing, coaching, and facilitating customer team resources. Usually having a background in resource evaluation and staffing, change management, and team building; Customer Project Manager monitors the progress and completion of project milestones towards achieving the project completion date. They also help resolve any surprises or concerns that may arise during the implementation. Key Kronos Activities Kronos Deliverables Kick -off meeting Weekly status calls Coordinate project team resources Implementation Guide Coordinate project activities Status Report Review customer testing & training strategy Project Plan Manage and prioritize action items Project Close - Internal KGS Transition Manage budgets /timeline /scope /risk Lead implementation strategy 2.3 SOLUTION BUILD During this phase of the project, Kronos assists Customer with ensuring all applicable requirements for the implementation of the product(s) are understood and completed. Kronos and Customer jointly build the solution per the in -scope business requirements. In addition, Kronos and Customer jointly perform configuration unit testing to validate the rules against the requirements. Advanced List the databases to be configured: Police List the deployment groups to be configured in each database: Patrol and dispatch Roster Counts /Minimum Counts: Included Vacancy Strategies: Included Pick Lists: Included Configure rules for over time back filling: Included TeleStaff SSS Template R9 1 KRONOS INCORPORATED CONFIDENTIAL 1 Page 3 of 7 -' KRONOS' Configure rules for special event or off duty deployment rules: Included Train the trainer for configuration team: Included Staffer /scheduler /training: Included 2.4 SOLUTION TESTING & DEPLOYMENT During this phase of the project Kronos supports Customer's project team with configuration testing to the in -scope business requirements via staffing scenarios. Kronos assists with resolving all critical open issues as well as deployment planning and support. Key Kronos Activities Kronos Deliverables Review the testing methodology with Customer Configured TeleStaff Database Provide issue resolution support 2.4.1 SOLUTION DEPLOYMENT PLANNING AND GO -LIVE SUPPORT Key Kronos Activities Kronos Deliverables Deployment checklist or plan. Provide go -live support for planned application deployment. Scheduled, on- demand support. TeleStaff SSS Template R9 1 KRONOS INCORPORATED CONFIDENTIAL I Page 4 of 7 KRONOS' • 3 PROJECT COSTS AND RATE SCHEDULES 3.1 PROFESSIONAL SERVICES Item Role Hours Unit Rate Total Advanced Configuration (9990059 -PRO) Solution Consultant 94 $125.00 $11,750 Estimated Investment For This Implementation $11,750 TeleStaff SSS Template R9 1 KRONOS INCORPORATED CONFIDENTIAL I Page 5 of 7 KRONOS' SIGNATURES AND APPROVALS SUBMITTED AND APPROVED BY KRONOS REPRESENTATIVE By: Date: Title: This Services Scope Statement is subject to Customer's agreement with Kronos governing Professional, Education and Cloud Services. By signing below, Customer's authorized representative agrees to purchase the services described herein. ACCEPTED AND AGREED CUSTOMER By: Date: Title: Customer may make necessary copies of this document for the sole purpose of facilitating internal evaluation and /or execution of proposed project. Otherwise, the document or any part thereof may not be reproduced in any form without the written permission of Kronos Incorporated. All rights reserved. Copyright 2013 TeleStaff SSS Template R9 1 KRONOS INCORPORATED CONFIDENTIAL I Page 6 of 7 4 KRONOS F 5 APPENDIX 5.1 ENGAGEMENT GUIDELINES Please review the Kronos engagement guidelines: http:// www. kronos. com/ professionalservicesengagementpolicies .aspx TeleStaff SSS Template R9 1 KRONOS INCORPORATED CONFIDENTIAL I Page 7 of 7