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HomeMy WebLinkAbout05) May I , - """""'" r- JEFFERSONVILLE WASTEWATER TREA TMENTi FACILJ Monthly Operations Re~ May 2001 Prepared for: Peggy Wilder June 29, 2001 ENVIRONMENTAL MANAGEMENT CORPORATION -- . ~.', June 29, 2001 701 CHAMPION ROAD JEFFERSONVillE, INDIANA 47130 812-285-6451 FAX 812-285-6454 Peggy Wilder CITY OF JEFFERSONVILLE City/County Building Jeffersonville, IN 47130 Dear Ms. Wilder: Enclosed please find Environmental Management Corporation's (EMC) "Operations Report" for the month of May 2001, containing information on the following: 1.0 Effluent Quality 2.0 Design Loading Limits 3.0 Facility Operations 3.1 Pretreatment 4.0 Preventive and Unscheduled Maintenance 4.1 Maintenance & Repair Expenditures 4.2 Repair & Replacement Expenditures 4.3 Electrical Expenditures 5.0 Facility Safety and Training 6.0 Sewer Collection System 6.1 Monthly Collections Analysis Report 6.2 Monthly Sewer Call Report As always, we appreciate the opportunity to be of service to the City of Jeffersonville, and we are available to discuss this report, or any other aspect of our operations, at the convenience of the City. Sincerely, "':1,;.; ENVIRONMENTAL MANAGEMENT CORPORATION t !. ~.;.t Project Manager JET;sb o o Jeffersonville Wastewater Treatment Facility Monthly Operations Report 1.0 EFFLUENT QUALITY During May, effluent quality was within NPDES permit limits for CBOD, TSS and NH-3. Table 1.1 summarizes the effluent quality data. Attachment A contains Time Series Plots of Carbonaceous Biochemical Oxygen Demand (CBOD) and Total Suspended Solids (TSS) values. Attachment B contains Time Series Plots of Aeration Mixed Liquor Suspended Solids (MLSS) and Sludge Volume Index (SVI). Monthl Permit LimiL", Mg/l 15 5 1 L r: t ~ Carbonaceous Biochemical Oxygen Demand (CBOD Total Suspended Solids (TSS) E-Coli Chlorine Residual 30 4 125 67 0.01 0.01 Ammonia 1.5 0.137 Average Dry Weather Flow 5.2 See Table 1.2 ~'Il ;i. ,I,; et ea er vs. lry eat er Number of Wet Days * 22 Average Flow of Wet Days 4.768 MGD Number of Dry Days 9 Average Flow of Dry Days 3.82 MGD Table 1.2 WWth DWh [] ~ *Wet Day = Rain (>0.1 in) and three days after 2.0 DESIGN LOADINGS LIMITS The Flows and Loadings report for May 1994 through May 2001 can be found in Attachment C. rn,'I',11 11IH \',.i If Ill] lof5 o Jeffersonville Wastewater Treatment Facility Monthly Operations Report 3.0 FACILITY OPERATIONS o Attachment D contains a list of septic haulers that discharged at the facility during the month of May. During May, the treatment processes performed very well. The facility experienced normal rainfall for the month. The sludge settleability and Sludge Volume Indexes (SVls) in the secondary treatment process were above normal for the month. This problem is being addressed and should be resolved soon. o 3.1 PRETREATMENT Pretreatment activities for the month include: . Letters sent to all industries notifying them of change of personnel overseeing the Industrial Pretreatment Program. . Initial introductory visits were made to all industries. 0" .l 4.0 PREVENTIVE AND UNSCHEDULED MAINTENANCE Preventive Maintenance was performed on all equipment as scheduled for May. There were 17 unscheduled maintenance tasks performed. All repairs were minor. 4.1 SEWER MAINTENANCE CALLS Table 4.2 represents all sewer maintenance calls for the month. (] l U 5/4/01 Jeff Mobile Home Park Dutch Lane, Lot 51 Backup Resident 5/4/01 Mrs. May 723 Fulton Street Slow Lines Resident 5/5/1 Mr. Dyer 814 Colonial Park Dr. Backup Resident 5/7/01 Mr. Campbell 621 E. Chestnut St. Standing Water Catchbasin m 5/7/01 Mrs. Dempsey 831 Sharon Drive Slow Lines Resident/Lateral 5/8/01 Mr. Bryant Sherman & Douglas Standing Water Catchbasins 5/9/01 Mr. Krom 129 E. Market St. Slow Lines Resident 5/9/01 Mr. Reese 627 Kewanna Dr. Backup Resident 5/9/01 Mr. Stackhouse 414 Chippewa Dr. Slow Lines Resident 5/11/01 Mrs. Rod ers 1031 Morries Ave. Standing Water Catchbasins 5/14/01 Mrs. Reschar 402 Gilmore Ave. Odor None Found 5/15/0 I Street Department 810 Foxglove Standing Water Catchbasin r:-:-' 5/15/01 Mr. Linch 306 Graham St. Backup Resident l~ 5/17/01 Mr. Smith 323 Jefferson St. Backup Resident 5/18/01 Mrs. Standifer #13 Blanche! Terrace Standing Water Catchbasin ~ 20f5 r'""1 ~ II H I-,,,w ",.,., !IU H;J 1m Jeffersonville Wastewater Treatment Facility Monthly Operations Report 5/18/01 Mr. Cissell 824 Mechanic St. Backup Resident 5/22/01 Mr. Bryant Sherman & Douglas Standing Water Catchbasins 5/24/01 Mrs. Rauf 1118 Windsor Dr. Backup Resident 5/25/01 Mr. Fowler 1622 Brigmann Ave. Backup Resident 5/25/01 Mrs. Bean 731 Penn St. Backup Resident 5/30/01 Mr. Kenney 213 E. Park Place Backup Resident 4.3 MAINTENANCE & REPAIR EXPENDITURES Maintenance & Repair expenditures are detailed in Attachment F. Table 4.4 represents the amount expended in May. . (Over) .'." ' Ul1deJ:.. ' May $4,387.99 Previous Total $0.00 Year-To-Date $4,387.99 4.5 REPAIR & REPLACEMENT EXPENDITURES Repair & Replacement expenditures are detailed in Attachment G. Table 4.6 represents the amount expended in May. May Previous Total $0.00 Y ear- To-Date $703.18 $8,334.00 $7,630.82 30f5 r tl~ .W Jeffersonville Wastewater Treatment Facility Monthly Operations Report 4.7 ELECTRICAL EXPENDITURES Table 4.8 represents the facility electrical expenditures for the month providing a year to date total also. rn !il it Ii 4;..,IJ Table 4.8 Facili Electrical Ex AmQllnt. ended enditures rn III ;!1 t ,I , :,; Budget. (Over) ,,' ' , Under.., , ($892.04) May $13,845.04 $ 12,953.00 Previous Total $0.00 ($892.04) Y ear- To-Date $13,845.04 5.0 FACILITY SAFETY & TRAINING A safety inspection was conducted on May 28,2001. The rating was 99%. Deficiencies reported were improper liquid storage, clutter around the plant and blocked walkways. . Our plant is still in excellent shape. A copy of the Safety Inspection Report is included as Attachment I. 6.0 SEWER COLLECTION SYSTEM During the month, there were 26 sewer calls. The calls were related to the following problems. Please see table 4.2, MontWy Sewer Call Report and table 6.1, Monthly Collection Analysis Report, for a more detailed breakdown of montWy sewer maintenance. . Residental . Blockages in the City's Main . Catchbasins . Odor Complaints . Roots . Other Reasons . Storm Related . Backup 14 o 11 1 o o o o rr- ti H.,) Collection system personnel have been cleaning and televising sewers on roads that are to be paved. This list will be completed near the end of June due to other jobs being done. Work is being done at Tenth Street Lift Station to improve efficiency and should be completed near the end of June. Catchbasins have been checked and cleaned as needed. Troublespots were also taken care of during the month of May. ii1l t'! :1 il,,,j 4of5 R t. n' 'I! " ,(,) ~ ~I! !I .u Jeffersonville Wastewater Treatment Facility Monthly Operations Report Feet of Sanitary Sewer Cleaned Feet of Storm Sewer 458 0 Cleaned Catchbasins Cleaned 17 0 Catchbasins Vactored 15 0 Catchbasins Raised 0 0 Feet of Sanitary Sewer 4,301 0 Televised Sewer Tap Inspections 5 0 Dye Tests 0 0 Manhole Castings 0 0 Replaced Air Tests I 0 Manholes Sealed 0 0 ATTACHMENTS A. Time Series Plots - CBOD & TSS B. Time Series Plots - MLSS & SVI C. Flows & Loadings Report - May 1994 through May 200 I D. Septic Haulers Report E. Maintenance & Repair Expenditures F. Repair & Replacement Expenditures G. Safety Inspection Report 50f5 ~i II iJ ~ .l""4 .....-4 .l""4 I;J ta ~ ~ Q) SrJ'J ~rJ'J Q)E-4 ~......... I E-4 0 to ~l:Q ~U ~~ r/:J Q) ta = ~;;:: ~~ .....-4 .l""4 ~ o r/:J Jo-l Q) ~ ~ Q) ....... ,.... J II LJ.,I ~ rJ} rJ} E-< 1:: ell :; 5 ~ I o ~ u 1:: ~ 5 ~ I If') ,..... o ,..... If') ,..... c<'l o c<'l ~ QO C'i t-. C'i ~ ~ ~ ~ t:l N ~ 0\ ,..... 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I>().... iJ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Cl.... @ ~~ -;~ .s ... _~~~MO~M~ ~M~OO~~~~~~O~~~~~M~~~M~O~~MO~~ ~~~~~~~;~;~~~~~~~~~~~~:~~~~;;~~;~~~~~~~: 00 o:S~ ..c: 1::~1l ~=&~~~~e.tl ~ a:J ~s...~<~.E..-<~OZCl - ~ 0 ~ ..c: 0 ~1l fE ~~~~e.tl ~ a:J~1l s...~~~.E..-<~OZClS... - - a:J8,Q~~ ~ Cl ~ &: ~ ~~ - ..c: .... ~~~~~;gQ..tl~ ~~~.E..-1JjoZ n o Hauler n I ~ ".1' ",It Rumpke of Indiana TOTAL n Hauler rn l~ Rumpke of Indiana TOTAL m ill t' 'l -.,ji SEPTIC HAULERS REPORT May 2001 Loads DeliyeferIXlLr,:ggiiJJe-1iJJ'Jlfjliif Hauler Total (YTD) 10 10 Hauler Total (YTD) 10,600 10,600 n n n a fll t I; ~",'; ml'; .):1 I;, I l:J ri: lU , Wi lU L Jeffersonville Wastewater Treatment Facility Maintenance & Repair Expenditures P.O. DA TEE Phase Code Vendor Description Amount 5/6/01 5/6/01 5/6/01 5/6/01 5/6/01 5/6/01 5/6/01 5/6/01 5/6/01 5/6/01 5/6/01 5/6/01 5/6/01 5/6/01 5/6/01 5/6/01 5/6/01 5/6/01 5/6/01 5/6/01 5/6/01 5/14/01 5/14/01 5/14/01 5/14/01 5/14/01 5/14/01 5/14/01 5/14/01 5/14/01 5/14/01 5/14/01 5/30/01 4400 4400 4400 4400 4400 4400 4400 4402 4402 4402 4440 4440 4441 4441 4441 4442 4443 4443 4460 4460 4460 4400 4400 4400 4400 4400 4400 4402 4440 4441 4443 4460 4400 FALLS CITY ELECTRIC PRESS ROOM HEUSER CABLE GRIPS FOR RAS STATION HEUSER DRILLBITS / PIPE FITTINGS HEUSER GRIT / CLARIFIER HEUSER GRIT BUILDING HEUSER OIL /BA TTERIES OFRCEDEPOT SUPPLY DEL TA ELECTRIC CHECK PLANT CAPACITOR GRAINGER FANS - PLANT HOME DEPOT PLANT SUPPLY FALLS CITY ELECTRIC SUPPLIES - COLLECTIONS GENERAL RUBBER L.S. PREVENTIVE MAINTENANCE FALLS CITY ELECTRIC 10TH STREET BARSCREEN GRAINGER GUAGES FOR LITERS HORNER ELECTRIC VSC - SPRING STREET DEL TA ELECTRIC 10TH STREET PUMP #4 CONTRACTOR'S SAFETY GREEN DYE HEUSER TRUCK/WASH TANK BROWN EQUIPMENT SEALS FOR TRACTOR ON TV TRUCK BROWN EQUIPMENT TV CAMERA TRUCK BROWN EQUIPMENT TV TRUCK GENERAL RUBBER PLANT ITEMS GENERAL RUBBER PLANT MISe. ITEMS HEUSER PLANT HEUSER PLANT HEUSER PLANT MARK WRIGHT SAGINAW - HANDLES OA TES FLAG CO FLAGS FOR PLANT GRAINGER INLlNE CHECK GUAGES FOR STATIONS 10TH STREET BARSCREEN GREEN DYE HOSES FOR TRUCK FLOW CHARTS $18.90 $8.12 $53.28 $37.83 $17.45 $11.53 $39.25 $195.00 $41.34 $60. 15 $76.23 $96.26 ($4.08) $481.39 $388.00 $220.00 $102.11 $48.26 $93.71 $222.37 $141.66 $35.70 $18.48 $5.44 $14.06 $31.49 $24.69 $124.72 $50.09 $120.00 $102.11 $41.21 $70.91 DEL TA CONTRACTOR'S SAFETY GENERAL RUBBER GRAPHIC CONTROLS m JJ [ ri n r1 it L r1!, ~ ' I ! Jeffersonville Wastewater Treatment Facility Repair & Replacement Expenditures P.O. DA TE Phase Code Vendor Description n 5/6/01 5/14/01 n ~j II n t l 4492 4492 DULWORTH WALNUT RIDGE KEYBOARD TRA YS FOR JET & RW PLANT LANDSCAPING Total Amount $384.80 $318.38 703.18 r t i r t i t j ENVIBONMENTAL MANAGEMENT CORPORATION MONTHLY SAFETY INSPECTION CHECKOFF SHEET JEFFERSONVILLE WASTEWATER TREATMENT FACILITY 701 CHAMPION ROAD JEFFERSONVILLE, IN 47130 (812) 285-6451 P ~! PERSON COMPLETING INSPECTION: Wavmon Pavne Mav 28. 2001 II I. Personnel Safety i I H A. Personal Protective Clothing 1. Safety Helmets Provided (for Personnel & Visitors).................................. Yes'/ NO N/A 2. Hearing Protection (for High Noise Areas)....................................... Yes'/ NO N/A 3. Eye Protection - Goggles, etc. (for Personnel & Visitors).................................. Yes'/ NO N/A 4. Gloves (for Personnel)...... .., ..... ... ..... ........ ... ... ........ ....... Yes'/ NO N/A 5. Rubber Boots with Steel Toes (provided for Personnel)..................................... Yes'/ NO N/A 6. Rain Suits Provided (for Personnel)................................................... Yes ,/ NO N/A 7. Is Respiratory Protection Provided including ventilators and hoods over high dust areas, dust masks, etc. (for Personnel)................................ Yes'/ NO N/A B. Safety Devices and Equipment 1. Non-sparking Tools in areas where flammable or explosive gases may be present?..................... Yes'/ NO N/A 2. Oxygen Deficiency, Toxic, & Explosive Gas indicator............................................................ . Yes'/ NO N/A 3. Self-contained Breathing Apparatus for entry IT to chlorine room................................................. Yes'/ NO N/A 4. Confined Space Entry Equipment Available such as and including Safety Harness, Portable Wench, Hoist, etc............................................... Yes'/ NO N/A 5. First Aid Kits with proper & adequate supplies readily available for any First Aid Emergency.... Yes'/ NO N/A Iir, Ii " ~! 6. Traffic Control Cones Available........................ Yes./ NO N/A 7. Ladders to enter manholes of wet wells n (fiberglass or wooden for electrical work)......... Yes ./ NO N/A ~'i 8. Safety Buoys and Life Lines, Life Preservers at all open structures (02 Ditches, Clarifiers, n Lagoons, etc......................... ............................ Yes./ NO N/A , I ~ II. General Plant Safety 1. Are Personnel trained in the use and location of safety equipment at the plant...................... Yes./ NO N/A 2. Are there railings around all tanks with openings chained off..................................... Yes./ NO N/A 3. Are holes covered? Including all pits & wells, drains, valve holes, hatch covers in place........ Yes./ NO N/A rr 4. Are explosion proof fixtures used where t! needed.......................................................... . Yes./ NO N/A H 5. Are all equipment guards in place? Including mowing equipment................... ........... ... ........ Yes./ NO N/A 6. Are dry wells ventilated and is ventilation adequate in all areas....................................... Yes./ NO N/A 7. Are emergency numbers posted & accessible.. Yes./ NO N/A 8. Is proper liquid flammable storage used.......... Yes./ NO N/A 9. Is general plant cleanliness being practiced? Including floors (No oil or grease or pools of water), Storage Areas (No clutter & supplies stored properly), Chlorine Room (Free of clutter), Laboratory. ........ ..... ... ............. ...... .... Yes No./ N/A 10. Are all walkways, exists and routes, & f"T, stairways clear & unobstructed (No ice, oils, Iii water, grease, or debris)................................. Yes./ NO N/A *i \.....i;' 11. Are all slippery surfaces posted and/or covered with anti-skid material, including stair treads and ramps, in good repair and covered with non-skid surface.................. ... ........ ..... ... ... ...... Yes./ NO N/A 12. Are all mats and rugs in good repair so as not to become tripping hazards............................. Yes./ NO N/A 13. Are work area layouts adequate...................... Yes./ NO N/A 14. Is lighting adequate in all areas (Work areas, stairways, walkways, etc.).............................. Yes./ NO N/A 15. Are noise levels within allowable limits or danger areas posted........................................ Yes./ NO N/A 16. Are toilet facilities available & clean............... Yes./ NO N/A 17. Is safe drinking water available....................... Yes./ NO N/A 18. Is pest control adequate.................................. Yes./ NO N/A 19. Are all exists properly marked......................... Yes./ NO N/A 20. Is inclement weather protection provided at entrances (mats, safety strips, de-icers, etc.).... Yes./ NO N/A 21. Are tripping hazards eliminated at all doors (threshold plates in good repair, etc.).............. Yes'/ NO N/A 22. Is safety glass provided in all doors................. YesII' NO N/A 23. Are handrails provided on stairs (Both sides if necessary).................................................. YesII' NO N/A 24. Are ladders properly anchored....................... YesII' NO N/A 25. Are fixed ladders provided with safety cages or safety side rails......................................... YesII' NO N/A 26. Are all elevation differences between floors clearly defined and properly lighted................ YesII' NO N/A 27. Are portable ladders in good condition........... YesII' NO N/A 28. Kick boards in place if needed........................ YesII' NO N/A 29. No Broken steps........ ............. ... ... ........ ......... YesII' NO N/A 30. Are ashtrays provided and emptied regularly.. YesII' NO N/A 31. Are trash cans covered and emptied regularly. YesII' NO N/A 32. Are portable hoists for lifting heavy equipment in good repair................................................. YesII' NO N/A 33. Are plant personnel immunized for tetnus....... YesII' NO N/A 34. No electrical cords stretched over tanks.......... YesII' NO N/A 35. No gas leaks..... ................... ............. ...... ........ YesII' NO N/A 36. Fuel supply tank in good condition................. YesII' NO N/A 37. No excessively hot operating temperature on machinery or equipment................................ YesII' NO N/A 38. No excessive vibration of machinery or equipment................................... ................. YesII' NO N/A 39. No water or oil being "slung" from equipment YesII' NO N/A 40. No worn or cracked equipment..................... YesII' NO N/A 41. No excessive dust on equipment................... YesII' NO N/A 42. Adequate dehumidifier and heaters where needed......................................................... . YesII' NO N/A 43. Emergency Medical Information on all employees available for determination of job f] assignments................................................. . YesII' NO N/A 44. Cross connections have been eliminated .11 between potable water supply and non-potable t.. '" source: rTi a. Pump & Mixer Seals................................. YesII' NO N/A ~U b. Digester Heating System Makeup Water... YesII' NO N/A c. Vacuum Filter Water Sprays..................... YesII' NO N/A IT' d. Chemical Mixing Tank............................... YesII' NO N/A iU e. Chlorinator Water Source........................... Yes'/ NO N/A f. De-Chlorination Water Source.................... YesII' NO N/A g. Yard Hydrants............................................ YesII' NO N/A IT h. Other....................................................... ... YesII' NO N/A '11 III. Electrical Safety l. Is all electrical circuitry enclosed and identified. YesII' NO N/A 2. Is all wiring in good condition.......................... YesII' NO N/A n l J 2. Is proper safety clothing present for the chemical to be handled................................... 3. Are all containers, vats, and tanks properly labeled.. ........ .................................................. 4. Is employee exposure within accepted limits.... 5. Are there proper containment of storage areas, including curbing... ..... ........... ... ..... ... ........ ...... 6. Are management & employees aware of the hazards of the materials being used.................. 7. Knows proper response to an accidental spill... 8. All MSDS available and easily accessible......... 9. Has complied with the 6 employer responsibilities of the Worker Right to Know Law? (SARA)................... .............................. 10. Emergency Action Plan on file with local Fire, Police Departments and appropriate Emergency Agency................ .................................... ........ VI. Tools & Equipment fl u 1. Are hand tools in good repair and stored properly........................................................ .. 2. Are power tools stored properly and in good condition - cords, plugs, etc............................ 3. Are the tools adequate for the tasks to be performed...................................................... . 4. Are defective tools replaced as needed............ 5. Are tool guards in place.................................. 6. Are employees trained in the proper use of the various tools they are expected to use............. 7. Are employees given additional instruction and periodic reviews of specialized tools and equipment...................................................... .. 8. Are proper lifting techniques used by employees...... .................................................. n n 11 u IT VII. Fire Safety & Protection [] 1. Are fire/emergency evacuation plans posted...... 2. Are employees familiar with fire/emergency evacuation plan.................... ... ..... ... ........... ...... 3. Are there sufficient number and types offire extinguishers................................................... . 4. Are the fire extinguishers properly located and identified......................................................... . 5. Are the fire extinguishers checked annually...... 6. Are all of the fire extinguishers in working condition................. ........................................ 7. Are employees trained in the proper use of the extinguishers to be used................................... 8. Are smoke detectors in working order............. ru rn,j ..H ~ ~\ m W' Ii , " ..,::-1 ~ Yes./ NO N/A Yes./ NO N/A Yes./ NO N/A Yes./ NO N/A Yes./ NO N/A Yes./ NO N/A Yes./ NO N/A Yes./ NO N/A Yes./ NO N/A Yes./ NO N/A Yes./ NO N/A Yes./ NO N/A Yes./ NO N/A Yes./ NO N/A Yes./ NO N/A Yes./ NO N/A Yes./ NO N/A Yes./ NO N/A Yes./ NO N/A Yes./ NO N/A Yes./ NO N/A Yes./ NO N/A Yes./ NO N/A Yes./ NO N/A Yes NO N/ A./ n n n I] III tU ~ !Uj ~ U A fl u [i pI VIII. Laboratory Safety 1. Emergency Eyewash & Shower Station are present and work properly and tested monthly.. Yes.! NO N/A 2. Fume hood is present....................................... Yes.! NO N/A 3. All chemicals safely and properly stored, well labeled and in original containers..................... Yes.! NO N/A 4. Laboratory Safety devices used such as: Pipette suction bulbs, Eye Protection, Gloves, Aprons or Jackets, & Tongs......................................... Yes.! NO N/A 5. No broken! chipped or cracked glassware........ Yes.! NO N/A 6. No overloaded outlets..................................... Yes.! NO N/A 7. Acid spill kit available..................................... Yes.! NO N/A 8. Emergency procedures for acid spills posted and used by all personneL............................. Yes.! NO N/A 9. Laboratory Safety Rules posted and obeyed by all personnel such as no cooking or eating from laboratory glassware...... ........ ........ ... ............... Yes.! NO N/A IX. Other Safety 1. Are the required safety programs presented and/or attended during the year........................ 2. Is a suitable identification system used to identify the plant's piping system...................... 3. Has the operator taken steps to remove or minimize safety hazards.................................. 4. Are all personnel provided with a shower and locker for their work clothes........................... 5. Are personnel trained in First Aid & CPR........ 6. Have the following proper safety signs been provided such as: Non-potable Water, Chlorine Hazard, No Smoking, High Voltage, Watch Your Step Signs in Certain Areas, & Exit Signs. 7. Is your Facility safety program Up to Date (W orksafe Program)........................................ Yes.! NO N/A Yes.! NO N/A Yes.! NO N/A Yes.! NO Yes.! NO N/A N/A Yes.! NO N/A Yes.! NO N/A (# YES) 133-1 x 100 = 99 % (# YES + # NO)